Our Mission
At LaunchLife, we believe everyone deserves access to qualified, trustworthy professionals who can support their health, wellness, and personal growth journey. Our rigorous verification process ensures that every provider on our platform meets the highest standards of professional excellence and ethical practice.
Our Verification Process
Credential Verification
We verify all professional certifications, licenses, and credentials directly with issuing organizations. Only current, valid credentials are accepted.
Background Checks
Full background screening ensures provider safety and trustworthiness, including criminal record checks and professional history verification.
Insurance Verification
All providers must maintain active professional liability insurance with minimum coverage amounts appropriate to their practice.
Professional References
We contact professional references and review practice history to ensure providers maintain ethical standards and positive client outcomes.
Code of Conduct
Providers must agree to and comply with our full Code of Conduct, which includes ethical guidelines, confidentiality requirements, and professional standards.
Ongoing Monitoring
Continuous quality assurance through client feedback, complaint resolution, and periodic credential renewal verification keeps our standards high.
Recognized Professional Certifications
ICF Certified
International Coaching Federation
The International Coaching Federation (ICF) is the world's largest organization dedicated to advancing the coaching profession. ICF-certified coaches have completed rigorous training and demonstrated coaching competencies.
Minimum 60-125 hours of coach-specific training
Demonstrated core coaching competencies
Adherence to ICF Code of Ethics
Continuing education requirements
NBHWC Certified
National Board for Health & Wellness Coaching
The National Board for Health & Wellness Coaching (NBHWC) certifies health and wellness coaches who help clients achieve their health goals through behavior change and sustainable lifestyle improvements.
Approved training program completion
National board certification exam passed
Evidence-based health coaching methods
Biennial recertification required
Additional Recognized Certifications
Licensed Mental Health Professionals
LCSW, LMFT, LPC, and other state-licensed therapists
Career Development
GCDF, NCDA, and career counseling certifications
Nutrition & Wellness
ACE, NASM, ACSM, and nutrition specialist certifications
Family & Parenting
Certified Parent Educators and family coaching specialists
Executive Coaching
CCE, BCC, and leadership development certifications
Specialty Modalities
Mindfulness, CBT, DBT, and other evidence-based approaches
Care Team Integration
Many of our providers work collaboratively with other healthcare professionals to provide whole-person, coordinated care. This integrated approach ensures:
Coordinated Care Plans
Providers can collaborate with your existing healthcare team with your consent
Appropriate Referrals
Recognition of scope of practice and referrals to appropriate specialists when needed
Secure Communication
HIPAA-compliant messaging for coordinated care with your permission
Whole-Person Approach
Integration of physical, mental, and emotional well-being support
Your Safety is Our Priority
Complaint Resolution Process
We take all client concerns seriously. Our dedicated support team investigates complaints promptly and takes appropriate action, including provider suspension or removal when necessary.
Privacy & Confidentiality
All providers are bound by professional confidentiality standards and our Privacy Policy. Your personal information and session details are protected with industry-standard security measures.
Satisfaction Guarantee
If you're not satisfied with your session, contact us within 48 hours. We'll work with you to find a solution, which may include a refund or credit toward a session with a different provider.